• Privacy Policy

    CNS Knifes LLC (“we”, “us”, “our”, or the “Company”) respects your privacy and is committed to being transparent about how we collect, use, and protect your information when you visit or make a purchase on CNSKnifesLLC.com.

    This Privacy Policy explains what information we collect, how we collect it, why we use it, who we share it with, and what rights you have regarding your personal information.

    1. Contact Information

    If you have questions about this policy, want to exercise your privacy rights, or need to file a complaint, you can contact us at:

    Email: support@cnsknifesllc.com
    Mail: CNS Knifes LLC, Texas, United States

    2. Information We Collect

    We collect information that helps us operate our store, fulfill orders, prevent fraud, comply with the law, and improve your experience.

    A. Information You Provide Directly

    You may provide information to us when you:

    • Place an order
    • Create or update an account
    • Contact us for support or questions
    • Subscribe to emails or marketing
    • Participate in promotions, surveys, or reviews

    Examples of information you provide include:

    • Name
    • Billing and shipping addresses
    • Email address
    • Phone number
    • Order details and purchase history
    • Messages, support requests, and other communications

    B. Payment Information

    Payments are processed through third‑party payment processors. We do not store your full credit card number or CVV. Our payment partners receive and process your payment details securely in accordance with industry standards (such as PCI‑DSS).

    C. Device & Usage Information (Collected Automatically)

    When you visit our site, certain information is collected automatically from your browser or device. This may include:

    • Browser type and version
    • Operating system and device type
    • IP address and general location (e.g., city/region)
    • Time zone and language settings
    • Pages viewed, links clicked, and time spent on pages
    • Referring URLs (how you arrived at our site)
    • Cookie identifiers and similar tracking IDs

    This information helps us load the site correctly, maintain security, understand how visitors use our store, and improve performance and design.

    D. Information from Cookies & Similar Technologies

    We use cookies and similar technologies to remember your preferences, keep your shopping cart active, and analyze site usage. For more details, see the Cookies & Tracking Technologies section below.

    E. Information from Third‑Party Sources

    We may receive information about you from third parties, such as:

    • Payment processors (e.g., payment status, fraud signals)
    • Shipping carriers (e.g., delivery status, tracking updates)
    • Analytics and advertising partners (e.g., aggregated usage data)
    • Email and marketing platforms (e.g., subscription status)

    F. Media & Uploads (If Applicable)

    In some cases, we may ask you to provide photos, videos, or documents (for example, to verify damage for a warranty claim or to confirm identity for high‑risk orders). Any such media is used only for the specific purpose for which it was requested and is handled securely.

    3. How We Collect Information

    We collect information in three main ways:

    • Directly from you: when you provide it through forms, checkout, or communication.
    • Automatically: through cookies, logs, and similar technologies when you browse the site.
    • From third parties: such as payment processors, shipping providers, and analytics tools.

    4. How We Use Your Information

    We use personal information for the following purposes:

    • Order processing: to process payments, fulfill orders, and provide order confirmations.
    • Customer support: to respond to questions, requests, and issues.
    • Account management: to manage your account, preferences, and order history.
    • Fraud prevention & security: to detect and prevent fraudulent or high‑risk activity.
    • Site improvement: to analyze performance, fix errors, and improve usability.
    • Legal compliance: to comply with applicable laws, regulations, and legal requests.
    • Marketing (with consent where required): to send product updates, offers, and newsletters.

    We do not sell personal information.

    5. Age‑Restricted Products

    CNS Knifes LLC sells knives and related gear intended for adults. By using our site and placing an order, you confirm that you are 18 years or older and legally permitted to purchase these products in your jurisdiction.

    We may request age verification or additional information if required by law or if an order appears high‑risk.

    6. Sharing Your Information

    We share your information only with trusted service providers and partners who help us operate our business. These parties are allowed to use your information only as needed to provide their services to us.

    • WooCommerce: our e‑commerce platform that powers the online store and manages orders.
    • Payment processors: to securely process your payments and prevent fraud.
    • Shipping carriers & logistics providers: to deliver your orders and provide tracking.
    • Security & anti‑fraud tools: to protect our site, customers, and business.
    • Analytics providers: to understand site usage and improve performance.
    • Email & marketing platforms: to send transactional emails and, where permitted, marketing communications.

    We may also share information when required by law, such as responding to subpoenas, court orders, regulatory requests, or other lawful government inquiries.

    7. Cookies & Tracking Technologies

    Cookies are small text files stored on your device that help our site remember your actions and preferences. We use cookies and similar technologies for several purposes:

    • Essential cookies: required for basic site functionality, such as keeping your cart active and enabling checkout.
    • Performance cookies: help us understand how visitors use the site so we can improve speed and usability.
    • Analytics cookies: collect aggregated data about page views, traffic sources, and user behavior.
    • Advertising cookies (if used): may be used to show relevant ads on other sites based on your interactions with ours.
    • Security cookies: help detect and prevent malicious activity.

    You can manage or disable cookies through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

    8. Analytics & Advertising

    We may use analytics tools to understand how visitors use our site and to improve our marketing efforts. These tools may use cookies or similar technologies to collect information about your browsing behavior on our site and other websites.

    You may see CNS Knifes LLC ads on third‑party platforms based on your interactions with our store. You can often adjust your advertising preferences directly within those platforms or through industry opt‑out tools where available.

    9. Security Measures

    We use reasonable technical and organizational measures to protect your personal information, including:

    • Secure connections (HTTPS/SSL) for data transmission
    • Use of reputable payment processors with industry‑standard security
    • Access controls and limited access to personal data
    • Fraud‑prevention and security monitoring tools

    While we take these steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

    10. Data Retention

    We retain personal information only for as long as necessary to fulfill the purposes described in this policy, including:

    • Fulfilling your orders and providing services
    • Maintaining accurate business and tax records
    • Complying with legal obligations
    • Resolving disputes and enforcing agreements

    When information is no longer needed, we will delete it or anonymize it, unless we are legally required to keep it for a longer period.

    11. Your Privacy Rights

    Depending on your location, you may have certain rights regarding your personal information. These may include the right to:

    • Access the personal information we hold about you
    • Request correction of inaccurate or incomplete information
    • Request deletion of your personal information
    • Request a copy (portability) of your data
    • Object to or restrict certain types of processing
    • Opt out of marketing communications

    How to Exercise Your Rights

    To exercise any of these rights, please contact us at support@cnsknifesllc.com with:

    • Your name and contact information
    • A description of the request (e.g., access, correction, deletion)
    • Any information that helps us locate your records (e.g., order number)

    We may need to verify your identity before fulfilling your request. We will respond within the time period required by applicable law.

    12. Texas, GDPR, and Other Legal Rights

    As a Texas‑based business, we comply with the Texas Data Privacy and Security Act (TDPSA) and other applicable privacy laws. If you are located in a jurisdiction such as the European Economic Area (EEA) or California, you may have additional rights under laws like the GDPR or CCPA/CPRA.

    These laws may provide enhanced rights to access, correct, delete, or port your data, and to object to certain processing activities. You can contact us using the details in the Contact Information section to exercise these rights.

    We do not sell personal data as defined under applicable state privacy laws.

    13. International Data Transfers

    Our service providers and partners may process or store your information outside of your home country. Where required, we take steps to ensure that appropriate safeguards are in place to protect your information in accordance with applicable laws.

    14. Automated Decision‑Making & Profiling

    We do not use automated decision‑making that produces legal or similarly significant effects on you. However, security and fraud‑prevention tools may automatically flag or temporarily hold orders that appear suspicious or high‑risk to protect our customers and business.

    15. Changes to This Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Last Updated” date below. In some cases, we may provide additional notice (such as a banner or email).

    Last Updated: May 2026